Shipping Policy
Our Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order with iStocan, you acknowledge and agree to the shipping terms described below.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Our team carefully prepares every order before dispatch to ensure it meets our quality standards. Processing times may vary during peak seasons or promotional periods.
Delivery Timelines
Delivery timelines vary depending on your destination and the shipping method selected during checkout.
Estimated delivery times are provided for reference and may vary based on location, courier operations, or other logistical factors.
Shipping Charges
- Shipping charges, if applicable, are displayed before order confirmation.
- Any applicable shipping fees will be clearly shown during checkout before your payment is completed.
Please review your order summary carefully before placing your order.
Order Tracking
Customers will receive shipment tracking details once the order has been dispatched.
Tracking information allows you to monitor the status and estimated delivery of your shipment through the courier's tracking service.
Shipping Delays
iStocan is not responsible for delays caused by natural disasters, customs procedures, or courier-related issues beyond our control.
While we work closely with our shipping partners to ensure timely delivery, unforeseen circumstances may occasionally affect transit times. We appreciate your patience and understanding in such situations.